FAQ
All Ribha Silver Jewellery products are crafted from 925 Sterling Silver, unless otherwise specified. Our jewellery is designed to offer premium quality, durability, and timeless elegance for everyday and special occasions.
Yes. 925 Sterling Silver is durable enough for everyday use. With proper care and storage, your jewellery will retain its beauty and shine for years.
Yes. Sterling silver is a natural precious metal and may develop tarnish over time due to exposure to air, moisture, perfumes, cosmetics, sweat, and chemicals. This is a natural process and not a manufacturing defect. Regular cleaning and proper storage will help maintain its shine.
To keep your jewellery looking its best:
Store it in a dry, airtight jewellery box or pouch.
Avoid contact with perfumes, lotions, hairsprays, and harsh chemicals.
Remove jewellery before swimming, bathing, or exercising.
Clean gently with a soft polishing cloth after every use.
Keep pieces separate to avoid scratches.
Yes. Cash on Delivery (COD) is available for selected locations across India. Availability depends on your PIN code, and additional COD charges may apply.
Once your order is shipped, you will receive a tracking link via SMS, email, or WhatsApp (where applicable). You can use the tracking link to monitor your shipment.
Eligible products can be returned within 7 days of delivery. Returned items must be unused, unworn, in their original packaging, and accompanied by the invoice, tags, and certificates (if applicable).
Yes. Exchanges are available for eligible products, subject to stock availability and our Return & Exchange Policy.
Please contact us within 48 hours of delivery and share clear photographs or videos of the product and packaging. After verification, we will arrange a replacement, exchange, or store credit, as applicable.
Orders are generally delivered within:
Metro Cities: 2–5 business days after dispatch.
Other Locations: 3–7 business days after dispatch.
Delivery timelines may vary during festivals, public holidays, or due to courier service delays.
Yes. Orders can be cancelled within 12 hours of placing the order, provided they have not been processed or dispatched.
Absolutely. Our jewellery is thoughtfully designed for birthdays, anniversaries, weddings, festivals, and every special occasion. It also makes a perfect gift for your loved ones.
Yes. Our 925 Sterling Silver jewellery is generally safe for most skin types and is suitable for people with sensitivity to base metals. However, individuals with specific metal allergies should review the product details before purchasing.
We strive to display accurate product images. However, slight differences in colour, finish, or size may occur due to lighting, photography, screen settings, and the handcrafted nature of some jewellery.
Yes. Our 925 Sterling Silver jewellery is manufactured using certified 925 silver. Hallmarking or certification details are mentioned on applicable product pages.
Yes. Selected products are delivered in elegant jewellery packaging, making them ideal for gifting.
We accept:
UPI
Credit Cards
Debit Cards
Net Banking
Wallets
Cash on Delivery (available in select locations)
If you have any questions or need assistance with your order, please contact us through the details provided on our Contact Us page or email our customer support team. We’re happy to help.
